Frequently Asked Questions

Here to help you in planning your stay with us are some answers to most frequently asked questions. If you do not see what you need here, just contact us.

Car parking
Free, onsite car parking for 5 cars.

Corkage Charge
We reserve the right to charge corkage on all alcoholic beverages guests bring to Tigh Na Leigh. Minimum corkage per 75cl bottle of table wine £5.00. Sparkling wine and Champagne £7.50.

Laundry
We provide a same day in-house laundry service (excludes dry cleaning) - tariffs are displayed in the rooms.

Cancellation Policy
A verbal or written reservation constitutes a legal contract. In the event of a cancellation we will endeavour to re-let the accommodation. Should this prove unsuccessful then your deposit will be retained.

Smoking
Smoking is NOT permitted in the house - however you are welcome to smoke in the garden (we'll provide you with a brolly in case it rains)

Currency and credit cards accepted
We accept £ sterling. US$, Euro & Travellers cheques for a 9% handling charge. All major credit cards. All cheques require to be accompanied by a valid bank card.

Medical and dental
24hours local doctor/medical service available. Dentist within 5 miles.

Pets
Most of us hate the idea of leaving pets behind or at the kennels. Some pets, especially dogs, will grieve for the entire holiday and often sulk for days following your return - and who can blame them! So if you need a break but don't want to put your dog in a kennel, bring your dog with you. The area around Tigh Na Leigh is great for walking and hiking.
Well behaved dogs of any kind are welcome, subject to a charge of £7.50. Can they please bring their own bedding.

Accessibility
Ramp accessible front door. Level access to public rooms. Ground floor bedroom.

Special diets
We cater for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times.

Children
Sorry - we do not cater for children under the age of 12

Packed and picnic meals
Packed lunches are available - but must be ordered by 21.00 the previous evening. Gourmet packed lunches with champagne, smoked salmon etc.are also available

What is and is not included in price
All quoted prices are inclusive of VAT at 20%.. There is no service charge. Gratuities are at the customers' discretion

Check in and out
Earliest check in 16.00, or earlier by prior arrangement
Latest check out - 11.00 or later by prior arrangement

Useful transport numbers and links
Scotrail - www.scotrail.co.uk
GNER trains - www.gner.com
Easyjet - www.easyjet.com
Citylink coaches - www.citylink.co.uk

Tour desk with ideas for trips and tours
We can help you plan distillery visits, steam railway trips, castle visits and tours, themed day tours, cruises on Loch Ness, nature and heritage trails, guided walks and a host of outdoor activities. Maps and brochures can be found in the Reading Room.

Valuables
Can be stored in our safe

Communications - email, fax, modem & facilities
Internet access is available freely available throughout the house. Email facilities are available free of charge in our Reading Room. If you need to send or receive a fax we will do this for you free of charge.

Special occasions - if you're celebrating one during your stay....we can make it memorable....
Champagne , chocolates, flowers, roses, a piper, Four poster room, Celebration cakes, gourmet packed lunches.

Scottish, continental or champagne breakfast in bed by arrangement.